Spare Parts Purchase Terms and Conditions

The spare parts sold by the Store are covered by a 30-day warranty from the date of purchase, subject to the following terms and conditions:

First: Warranty Terms

  • The warranty does not cover defects or damage resulting from improper installation, incorrect wiring, improper fitting, or any external cause attributable to the customer.

  • The original purchase invoice must be presented when requesting warranty service.

  • The warranty does not cover installation, labor, or service charges.

  • Electrical and electronic parts are not covered under the warranty unless a clear manufacturing defect is confirmed.

Second: Exchange and Return Policy

  • Customers may request an exchange or return within seven (7) days from the date of receiving the product. The customer shall bear all shipping costs associated with the return or exchange.

  • The part must be unused, in its original condition, and returned in its original packaging. The Store reserves the right to inspect the item before approving any exchange or return request.

  • If the customer receives a product with a manufacturing defect or missing accessories, Customer Service must be notified within 24 hours of delivery. In such cases, no additional shipping charges will apply, and the Store will bear the related costs if the defect is verified.

  • Electrical and electronic parts are subject to a special policy and may only be exchanged or returned within 24 hours from the time of delivery.