Order Cancellation Policy

Order Cancellation Policy

• The customer may cancel an order before it is handed over to the shipping carrier. Once the order has been dispatched to the shipping carrier, it can no longer be canceled or processed for shipment cancellation.

• If the shipment has been delivered or returned due to the customer’s error, such as providing an incorrect shipping address, failing to receive the order, or any other unjustified reason, the Store reserves the right to reject any return request in accordance with its Return Policy.

• The Store reserves the right to cancel any order and issue a full refund if the product becomes unavailable, is out of stock, or if a technical, operational, or system-related issue prevents order fulfillment.

• If an order is canceled by the Store, the full amount paid will be refunded to the original payment method used for the purchase.

• Products may only be canceled or order details modified before the preparation or shipping process has begun. Once order processing or shipment has started, cancellations or modifications will no longer be permitted.

• Any eligible refund will be processed within 7 to 15 business days, depending on the procedures of the customer’s bank or payment service provider.